Fine Print

Welcome to our online store!

Privacy Statement

We at Little Paper Lane are committed to protecting your privacy. Authorized employees of Little Paper Lane on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Little Paper Lane will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

Customer Service Policy

Little Paper Lane is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of May 2010. Product prices are regularly updated when price changes are received from our suppliers.

Security Policy

When purchasing from Little Paper Lane your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre through our contact page.

Shipping Policy

We deliver products Australia wide using  A local currier and Australia Post. We do not offer Overseas postage through our website but if you would like to contact us we will give you a quote for you.
Orders are dispatched within 2 business days and shipping times are estimated at between 2-7 business days depending on your location within Australia.

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't perform as advertised.

Cookies

Like most interactive web sites, Little Paper Lane’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this Website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this Website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to Little Paper Lane’s services and the full content of this website.

Communication

If you have questions comments or just want to say hello please fill in our contact form and the appropriate person will be in contact with you right away.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Little Paper Lane 2010 All Rights Reserved